The RealReal

Consignment shop

  • 4

    on Google

  • 643

    Reviews

  • 80 Wooster St, New York, NY 10012

  • Monday - Friday:

    10 AM to 7 PM

  • Saturday:

    10 AM to 7 PM

  • Sunday:

    11 AM to 6 PM

  • Visit Website(212) 203-8386

  • Review Summary:

    With a rating of 3.9 out of 5 from 643 reviews, The RealReal offers a strong shopping experience, particularly for those seeking quality consignment items. The sentiment is generally positive, indicating a reliable option for shoppers, especially for clothing and accessories.

  • Best For:

    Fashion-conscious shoppers looking for quality consignment items at reasonable prices.

  • Best Shopping Times:

    Weekdays during the morning hours are recommended for a quieter shopping experience, while weekends can be busier.

  • Store Neighborhood:

    Situated in a vibrant part of Manhattan, The RealReal is surrounded by boutiques, cafes, and other retail shops, making it a convenient stop for shoppers. The area is generally perceived as safe during the day, with good public transit access and limited parking options.

  • Reseller Notes:

    Reseller-friendly: Yes. The RealReal offers a good selection of high-quality items at reasonable prices, making it a viable option for resellers. The store appears to restock regularly, and competition from other resellers is moderate.

  • Areas Needed For Improvement:

    Improving wheelchair accessibility in the parking lot could enhance the shopping experience for all customers.

  • Standout Features:

    High-quality clothing, organized layout, frequent restocking.

  • Other Thrift Stores Nearby

    Buffalo Exchange (0.5 miles), Housing Works Thrift Shop (0.7 miles), Goodwill (1.2 miles)

  • Overall Score

    8

  • Name Brand Selection

    8

Top Ratings

  • Fresh Restock

    8

  • Qualilty

    4

  • Reseller Competition

    5

  • Shoe Selection

    7

  • Price

    7

  • Books & Media

    5

  • Accessibility Rating

    4

  • Electronic Selection

    5

  • Organization

    8

  • Vintage Finds

    7

  • Furniture Quality

    6

  • Neighborhood Safety

    8

  • Customer Service

    8

  • Underpriced Items

    6

** About these ratings: Our category scores (1–10) are generated from a blend of public review data, store information, and neighborhood context, with the store’s Google rating and total review count serving as the baseline. Where details are missing, we use conservative, evidence‑based estimates—Quality (reported 1–5) is normalized to a 10‑point scale. The Thrift Map Rating aggregates categories using the following weights: Inventory Selection (20%), Quality (20%), Pricing (15%), Customer Service (15%), Organization (10%), Store Atmosphere (10%), Accessibility Rating (5%), Neighborhood Safety (5%); results are rounded to one decimal. These scores are informational, may not reflect current conditions, and are not endorsed by or affiliated with the listed businesses. Spot an error? Please let us know so we can review and update.